Recent feedback from our customers

R. Gwinnell & Sons - Colchester

Had I been a teacher marking the 'performance' of your company at my friend's funeral on Friday, there is no double I would have given you an A+. Thank you so much for organising and presiding over such a well-executed event - please pass on our thanks also to your very efficient secretary, Beverley, who organised our music requirements to the letter!

What really struck me, however, was the kindness and compassion that you showed towards Vera, his widow; I know just how much she appreciated this. It was a pleasure to have you looking after us - please pass on our appreciation to your pallbearers.



Dear Roy, I wanted to write and say Thank toy to you and your team for all your care, thought and efficiency.  Following your own meticulous work, Martin and Kevin were excellent on Friday and my mother's headstone looks perfect. We are so grateful.



Thank you for making our mums last journey really special. You Enabled us to do mum proud and give her the send off she deserved.

The Lines Family


On behalf of my family, we would like to thank you for making our Mother's funeral so special. We feel you went the extra mile for us. My Mother would have been so proud.



May I take this opportunity to thank your company for the way you handled my late friend’s funeral. In particular the help and assistance given to me from your funeral arranger. He was most professional in a kind and more than helpful way, I felt that his calm manner let me put all my trust in him and he did not let me down, bearing that this was all completed from 100 miles away and that we have never met.

Your help and guidance on the day was discreet and invaluable. This is the second time we have used your company albeit ten years apart. I would have absolutely no hesitation in recommending your company to anybody. I thank you once again for all your company's help. 



Thank you so much for how well you looked after us, both in the whole preparation for the day and on the day itself. Every step of the way was so full of integrity and kindness, I will never be able to express how much It meant to me. I will recommend you to everyone.



An enormous thank you for the support and kindness you showed us during the biggest loss of our lives. You really are a brilliant team.

V & DB


As soon as I saw you, I knew we were in safe hands. My family also appreciated your help at the church.



The family and I thank you for the sympathetic and professional way you and your employees dealt with everything. I have no hesitation in recommending your services to others.



I would like to express our gratitude for the help and support provided by you at this very sad and stressful time.



Thank you so much for the amazing headstone. Really well done. We are very grateful for all your help.

L & A


I would like to thank you and your staff for the support and help you showed us at this very sad time. Your service is first class.

T & G H


Thank you so much for your kind attention and that of your staff. You certainly strike just the right balance at such difficult times.



Thank you so much for all you have done in arranging the funeral on St George’s Day– he would have loved that.



I would like to take this opportunity to say how pleased we all were, as a family, at the service you provided. You did a very professional job but at the same time were very friendly towards us all.



I was very grateful for your kindness and sympathy when planning the aarrangements and the smooth and efficient way everything was carried out.



You were my rock and nothing was too much trouble. I felt I had the whole world on my shoulders but you made it lighter.



Thank you for your warm and sincere support and help before and during dad’s funeral. Many people commented on how lovely the order of service was and the funeral was a fitting tribute to dad’s life.

The B. family

R. Gwinnell & Sons - Hadleigh

Thank you to you all for your Kindness and helpfulness at this most difficult time for myself and my family. Your thoughtfulness and efficiency shone through from the very start.

K, B and Z


I have nothing but praise for the boys who were incredibly kind and sensitive and looked very smart. Also for Jill who was so kind and compassionate.



I really appreciated how kind you were to us at a very difficult time and also how lovely the whole team were on the day of the funeral.


R. Gwinnell & Sons - Ipswich

Following the unexpected death of our mother Betty we contacted Pauline at the Ipswich branch. As I had a flight to Australia booked I had very little time to arrange a funeral. Pauline guided us through what was a most difficult time of ours lives' with a reassuring calmness. Nothing was too much trouble. Not only did Pauline make the necessary arrangements with supreme efficiency and speed but the funeral was everything my mother would have wished for and on the day was executed exactly as planned. We couldn't have asked for more. This was the first funeral we have ever had to organise but the worry was halved after meeting Pauline the first time. Thank you to all concerned.

Wendy W


I first choose Gwinnells because I saw on their website that they had silver hearses and limousines. From the first phone call I made to them I spoke to a lady called Pauline she guided me through everything with so much care she made me feel at ease. On the day of the funeral everything was perfect, it was dealt with dignity and humour. Thank you everybody from Gwinnells - I can’t praise enough.


Our true gratitude cannot be expressed in a few short lines.  Many thanks to the professional team at R Gwinnell & Sons for guiding us through a very sad and confusing time following the death of both parents in early February 2018.

The support and advice received helped ease the Cremation of both Philip & Barbara.  Despite the very bad weather conditions all went to plan in a professional and dignified way. Many heartfelt thanks, 

N & E G

 R. Gwinnell & Sons - Clacton

Thank you for my parents’ headstone. I could not be more happy with what you have done.


R. Gwinnell & Sons - Thorpe le Soken


Our family and friends were very impressed by the whole handling of the funeral and with your team who were extremely helpful throughout.


National Association of Funeral Directors
National Association of Monumental Masons class=

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Halstead Essex branch of R.Gwinnell & Sons Funeral directors Colchester branch of R.Gwinnell & Sons Funeral directors Thorpe-le-Soken branch of R.Gwinnell & Sons Funeral directors Dovercourt and Harwich branch of R.Gwinnell & Sons Funeral directors Manningtree branch of R.Gwinnell & Sons Funeral directors Hadleigh branch of R.Gwinnell & Sons Funeral directors Ipswich branch of R.Gwinnell & Sons Funeral directors Clacton-on-Sea and Holland on sea branch of R.Gwinnell & Sons Funeral directors

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